The Corporate Care Building Services Management team is the foundation of our quality assurance program. All Corporate Care team members, beginning with our President through the general cleaner, are constantly working to ensure that all services performed by Corporate Care have reached the highest level of quality and workmanship that can be produced.
We are proactive in our approach and have the resources available to react to emergencies 24 hours a day. By using our comprehensive training and recruitment programs, Corporate Care works to ensure that every manager, supervisor, and general cleaner fully understands the scope of work, quality of standards, and levels of expectations.
In addition to monthly quality control inspections, the Quality Control Account Manager shall provide copies of all reports to the operations manager for review on a monthly basis. Performance of service is evaluated to assure satisfaction and adherence to specifications.
Building maintenance personnel are required to report all damages, breakage, plumbing problems or maintenance items immediately to the Quality Control Account Manager. In the case of Emergency, emergency procedures will be followed as designated for the building.
Our goal is to continually exceed expectations. Our Quality Control Account Manager is your Corporate Care liaison that proactively works to inspect your facility for quality of service. The benefit our valued clients receive is personal care and guaranteed performance, resulting in outstanding customer satisfaction. With an effective communications infrastructure, we listen, we care, and we deliver 24 hours a day, 365 days a year.